Orders: Items that are in stock will ship within 3 days, but jewelry that is made to order in NYC and can take 2-6 weeks to ship (generally 2-4 but rarely we have to reorder out of stock components). Once your order has shipped, you will receive an email with a tracking number. If you need your item/s shipped sooner please contact firstname.lastname@example.org. We will do our best to accommodate your request.
*Please note that due to high volume of orders, holiday gifts orders should be placed as early as possible.
Shipping: SA offers free ground domestic shipping on orders over $300 USD.
All orders are shipped insured via UPS or FedEx and require an adult signature. We do not deliver to PO Boxes or APO/FPO addresses.
Fees for the continental US are as follows:
3 Day: $25
Alaska or Hawaii Ground: $20
Alaska or Hawaii 3 Day: $40
Alaska or Hawaii Overnight: $80
Please contact email@example.com for International orders.
*Please note customers are responsible for any and all shipping charges related to undeliverable packages, including return to sender fees ($15).
Returns & Exchanges: If you are not satisfied with your SA order you can exchange or receive online credit within 10 days of signature receipt. Please contact firstname.lastname@example.org to receive you Return Merchandise Authorization Number (RMA#) and Return Form. Items without an RMA# and Return Form cannot be processed.
*Please not that all returned merchandise must be unworn, unaltered and in original packaging (SA gift box and/or deluxe pouch). All items that are custom engraved, personalized and custom size are final sale.
Repairs: Social Anarchy is committed to quality and craftsmanship, however, jewelry by nature is delicate. We will repair at no charge any breakage caused by manufacturer defect within 90 days of receipt of purchase. If you should need a repair on on any item purchased through the website please email email@example.com. Please reference your Name, Order Number and Repair Issue. Each case will be assed and priced out individually.
Packaging: Depending on the size and length, all SA items will be packaged in a deluxe velvet pouch embossed with our signature SA logo (reusable for storage and travel) and/or our signature SA black leatherette gift box. Gift wrap is available for all SA purchases shipping to any address within the continental US. To request gift wrap, please check the gift wrap box next to the items that need gift wrap.
Quality Control: All merchandise is made in NYC and undergoes two rounds of in-depth quality control measures.
Wholesale Inquiries: Please contact firstname.lastname@example.org